What should I do when I get login error?

Sometimes when users try to enter COSMIZE as a "Login" user. They sometimes face an issue in that the page does not refresh all the way from "Waiting Data". However, this is not a problem with the COSMIZE App, but with Metamask. Therefore, we recommend the following measures to resolve this issue.

Issue

It keep getting this screen and it does not refresh to the next page.

Solution

Pretend to use metamask in other Dapps of Astar Network.

Example

1: Go to ArthSwap

ArthSwap is the No.1 decentralized exchange with the largest community on Astar Network. It has very high APY and simple UI, quite easy to use.

2: Enter the appropriate amount in ArthSwap and press Swap

3: Metamask is invoked. (No actual transaction is required)

Now that Metamask is called up, return to the COSMIZE App and try again. This flow will almost 100% resolve the problem.

4: Return to COSMIZE app

1. Please tap Metamask icon just in case

2. Then, please reload your COSMIZE app

3. Try to login again