> For the complete documentation index, see [llms.txt](https://cosmize.gitbook.io/cosmize/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cosmize.gitbook.io/cosmize/products/faqs/general-faqs/what-should-i-do-when-i-get-login-error.md).

# What should I do when I get login error?

Sometimes when users try to enter COSMIZE as a "Login" user.\
They sometimes face an issue in that the page does not refresh all the way from "Waiting Data".\
\
However, this is not a problem with the COSMIZE App, but with Metamask.\
Therefore, we recommend the following measures to resolve this issue.

### Issue

It keep getting this screen and it does not refresh to the next page.

<figure><img src="https://2174159331-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2KiCdYDNQGt16i1Uzydp%2Fuploads%2Ft8VhoXIDAifEc9JQEfgC%2F%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202023-03-10%2019.47.24.png?alt=media&amp;token=aa7b584d-ee57-4b84-9f1d-abbdf9871392" alt=""><figcaption></figcaption></figure>

### Solution

Pretend to use metamask in other Dapps of Astar Network.

### Example

### 1: Go to ArthSwap

{% embed url="<https://app.arthswap.org/#/swap>" %}

### 2: Enter the appropriate amount in ArthSwap and press Swap

<figure><img src="https://2174159331-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2KiCdYDNQGt16i1Uzydp%2Fuploads%2FeVBFVqrA6sCIQzZ8b2uL%2F%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202023-03-10%2020.18.11.png?alt=media&amp;token=6218ee34-87f6-47fc-88e0-63ec9f31add6" alt=""><figcaption></figcaption></figure>

### 3: Metamask is invoked. *(No actual transaction is required)*

Now that Metamask is called up, return to the COSMIZE App and try again.\
This flow will almost 100% resolve the problem.

<figure><img src="https://2174159331-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2KiCdYDNQGt16i1Uzydp%2Fuploads%2FY8AsTHM4VRsasxMbi5sJ%2F%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202023-03-10%2020.19.06.png?alt=media&amp;token=034ff612-98a2-4fc5-8ef0-67cb2159ad2b" alt=""><figcaption></figcaption></figure>

### 4: Return to COSMIZE app

1. Please tap Metamask icon just in case
2. Then, please reload your COSMIZE app
3. Try to login again

<figure><img src="https://2174159331-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2KiCdYDNQGt16i1Uzydp%2Fuploads%2FzVCjHzmrlQDmUsTHklCZ%2F%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202023-03-16%2015.37.23.png?alt=media&amp;token=69c58188-2388-4db7-90f2-46fb625c28b2" alt=""><figcaption></figcaption></figure>