# What should I do when I get login error?

Sometimes when users try to enter COSMIZE as a "Login" user.\
They sometimes face an issue in that the page does not refresh all the way from "Waiting Data".\
\
However, this is not a problem with the COSMIZE App, but with Metamask.\
Therefore, we recommend the following measures to resolve this issue.

### Issue

It keep getting this screen and it does not refresh to the next page.

<figure><img src="/files/hISNGvlEof43A5oiN98a" alt=""><figcaption></figcaption></figure>

### Solution

Pretend to use metamask in other Dapps of Astar Network.

### Example

### 1: Go to ArthSwap

{% embed url="<https://app.arthswap.org/#/swap>" %}

### 2: Enter the appropriate amount in ArthSwap and press Swap

<figure><img src="/files/PYoXSqnVtdVZk281QjO0" alt=""><figcaption></figcaption></figure>

### 3: Metamask is invoked. *(No actual transaction is required)*

Now that Metamask is called up, return to the COSMIZE App and try again.\
This flow will almost 100% resolve the problem.

<figure><img src="/files/toZ5uccawVgxcL0cf86f" alt=""><figcaption></figcaption></figure>

### 4: Return to COSMIZE app

1. Please tap Metamask icon just in case
2. Then, please reload your COSMIZE app
3. Try to login again

<figure><img src="/files/r3ruSclVdCXVrznyziGD" alt=""><figcaption></figcaption></figure>


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