COSMIZE
  • 🦄Welcome to COSMIZE!
    • 🌏What’s COSMIZE?
    • 🍀Concept
    • 👨‍👩‍👧‍👦Core Team
    • 🤝Investors ＆ Partners
    • 🛣️Road Map
    • ⛓️Architecture & Technology
  • 🧚‍♂️products
    • 🌈COSMIZE World view
    • 🛰️Enter COSMIZE
      • 1️⃣Access COSMIZE Apps
      • 2️⃣Login to COSMIZE
      • 3️⃣Create Your Avatar
      • 4️⃣Explore COSMIZE
      • 5️⃣Controls & UI Interfaces (Web Version)
      • 6️⃣Controls & UI Interface (Android/iOS)
    • 🎪Event Hall
      • ✨How to join in events?
      • 🧑‍🤝‍🧑What participants can do
      • 👨‍🎤What event host can do
        • Host an event with multiple people
        • How to share your screen
        • Kick out participants
        • Mute participants's voice sound
        • Restrict emoji&emoote of participants
        • Restrict chats of participants
    • 🏡Room
      • 🔑Get Room Key (NFT)
      • 🍕Experience
        • Basic actions in Room
        • Decorate furniture
        • Put images and your NFTs
        • Change the view
        • Invite friends to your Room
    • 🏙️Sky City
    • ☀️NFTs
      • 💍Room NFT
      • 💫Collabo NFT items
      • 🤹Collabo NFT Avatars
    • 📱COSMIZE Mobile Apps
      • 💳Connect Your Wallet
      • 📲Entering COSMIZE Mobile Apps
      • 👥Edit Your Avatar
      • 🎪Enter Event or Hub
      • 🎮Controls
      • ⚙️Settings
    • 🗣️FAQs
      • ❓General FAQs
        • What should I do when I get login error?
        • How to solve mic problem?
          • Clear browse cache
          • Reset sound permission
        • If you would like to change sounds setting or volume
        • What can I do if I get "connection lost"
        • We would like to take good pictures, can we?
        • How to explore COSMIZE spaces?
        • Can I change my avatar in the middle?
        • How to fix lagging?
        • How do I deal with "Login failed message"?
      • ❔Mobile App FAQ
        • Can we connect using Metamask?
        • Can we use other avatars?
        • Only a guest mode?
        • Can I use the screenshare function?
        • Can I create my own events?
        • How can I participate in an event?
        • Can I connect my voice and hear other people talking?
        • What's the different between COSMIZE on Web, iOS and Android?
  • 👯Community
    • 💃Captains Program
    • 🚀Dapp Staking
      • How to Stake your $ASTR on COSMIZE?
      • How to Stake your $ASTR on COSMIZE from others?
  • 🔗OFFICIAL Links
    • COSMIZE Browse App
    • COSMIZE iOS App
    • COSMIZE Android App
    • Room Key NFT
    • Twitter
    • Medium
    • Discord
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  • Cause
  • Solution
  1. products
  2. FAQs
  3. General FAQs

What can I do if I get "connection lost"

PreviousIf you would like to change sounds setting or volumeNextWe would like to take good pictures, can we?

Last updated 2 years ago

Issue

While using COSMIZE, "Connection lost" is displayed.

Cause

  • There is a connection problem with our multiplayer server.

Solution

  • Restarting COSMIZE by reloading your tab and following the procedure

  • Please check the internet connection or change the internet connection.

  • If it is still not working, reload COSMIZE (https://app.cosmize.io/)

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