COSMIZE
  • 🦄Welcome to COSMIZE!
    • 🌏What’s COSMIZE?
    • 🍀Concept
    • 👨‍👩‍👧‍👦Core Team
    • 🤝Investors & Partners
    • 🛣️Road Map
    • ⛓️Architecture & Technology
  • 🧚‍♂️products
    • 🌈COSMIZE World view
    • 🛰️Enter COSMIZE
      • 1️⃣Access COSMIZE Apps
      • 2️⃣Login to COSMIZE
      • 3️⃣Create Your Avatar
      • 4️⃣Explore COSMIZE
      • 5️⃣Controls & UI Interfaces (Web Version)
      • 6️⃣Controls & UI Interface (Android/iOS)
    • 🎪Event Hall
      • ✨How to join in events?
      • 🧑‍🤝‍🧑What participants can do
      • 👨‍🎤What event host can do
        • Host an event with multiple people
        • How to share your screen
        • Kick out participants
        • Mute participants's voice sound
        • Restrict emoji&emoote of participants
        • Restrict chats of participants
    • 🏡Room
      • 🔑Get Room Key (NFT)
      • 🍕Experience
        • Basic actions in Room
        • Decorate furniture
        • Put images and your NFTs
        • Change the view
        • Invite friends to your Room
    • 🏙️Sky City
    • ☀️NFTs
      • 💍Room NFT
      • 💫Collabo NFT items
      • 🤹Collabo NFT Avatars
    • 📱COSMIZE Mobile Apps
      • 💳Connect Your Wallet
      • 📲Entering COSMIZE Mobile Apps
      • 👥Edit Your Avatar
      • 🎪Enter Event or Hub
      • 🎮Controls
      • ⚙️Settings
    • 🗣️FAQs
      • ❓General FAQs
        • What should I do when I get login error?
        • How to solve mic problem?
          • Clear browse cache
          • Reset sound permission
        • If you would like to change sounds setting or volume
        • What can I do if I get "connection lost"
        • We would like to take good pictures, can we?
        • How to explore COSMIZE spaces?
        • Can I change my avatar in the middle?
        • How to fix lagging?
        • How do I deal with "Login failed message"?
      • ❔Mobile App FAQ
        • Can we connect using Metamask?
        • Can we use other avatars?
        • Only a guest mode?
        • Can I use the screenshare function?
        • Can I create my own events?
        • How can I participate in an event?
        • Can I connect my voice and hear other people talking?
        • What's the different between COSMIZE on Web, iOS and Android?
  • 👯Community
    • 💃Captains Program
    • 🚀Dapp Staking
      • How to Stake your $ASTR on COSMIZE?
      • How to Stake your $ASTR on COSMIZE from others?
  • 🔗OFFICIAL Links
    • COSMIZE Browse App
    • COSMIZE iOS App
    • COSMIZE Android App
    • Room Key NFT
    • Twitter
    • Medium
    • Discord
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On this page
  • 1. To Adjust resolution and image quality
  • Click "Menu" button
  • Go to "Graphic" section
  • Adjust "Graphic Quality" or "Resolution"
  • 2. Change "Gameplay" Setting
  • Click "Menu" button
  • Go to "Gameplay" and change num of "Max Visible Avatar"
  1. products
  2. FAQs
  3. General FAQs

How to fix lagging?

PreviousCan I change my avatar in the middle?NextHow do I deal with "Login failed message"?

Last updated 2 years ago

If many people are in the same space, it might occur lagging or low performance.

On this page, we're going to explain how to mitigate that low performance on your side. Please refer to this when you get this case, thanks!

1. To Adjust resolution and image quality

Click "Menu" button

Go to "Graphic" section

Adjust "Graphic Quality" or "Resolution"

You can adjust the Graphic and Resolution quality at three levels: Low, Medium, and High.

By increasing the Graphics quality/resolution, you can enjoy a more beautiful view of the world. If you have poor internet conditions, you can set it to "low" to maintain performance.

The higher the value, the slower the performance and avatar movement may be, so use it according to the situation.

The lower the value, the smoother the movement may be.

2. Change "Gameplay" Setting

Click "Menu" button

Go to "Gameplay" and change num of "Max Visible Avatar"

This setting allows you to set the number of avatars you can see. For example, if it is set to 20, you will be able to detect up to 20 avatars, and if 21 or more avatars are detected, the white ball will be used.

This is not a bug, but a feature to maintain user performance.

If you experience poor performance, try to reduce the number, e.g. change this number from 120 to 10.

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Low×Low
High×High