❗Metamask is not responding after clicking login

Issue

There's a known issue that it takes a long time to enter COSMIZE because Metamask doesn't ask you to sign and authorize the login process. This is a known issue that sometimes happens on Chrome browser, explained more in this article:https://github.com/MetaMask/metamask-extension/issues/13590

Solution

If this happens to you, there are several solutions that you can try.

Solution 1 - Trigger Metamask with another application. This is the quickest solution available.

  1. Open other application that requires to use Metamask, for example, TofuNFT(https://tofunft.com/).

  2. Login using your Metamask

  3. Ensure the Metamask now pops out to ask you to sign and authorize the login

  4. Reload COSMIZE and retry the login

Solution 2 - Restart the PC If solution 1 doesn't work.

Please reach out to COSMIZE team if you still have the issues.

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